PDX Systems puts automatic missed-call text-back on your existing business number — built for Portland plumbers and home-service pros. When you can't pick up, your caller gets an automatic text right away, and you stop losing jobs to the next name on Google.
You're under a sink and the phone rings. You can't answer — but your caller gets an automatic text right away, and the job waits for you instead of going to a competitor.
You're under a sink, on a ladder, or driving between jobs. The phone rings, you can't grab it — and that homeowner doesn't leave a voicemail. They call the next plumber on Google.
One missed call can mean one lost job. Miss a few calls a month and that's real money walking to a competitor.
Most people hang up and dial the next business. If you don't catch them in the moment, they're gone.
Every minute of silence after a missed call is a minute the caller spends dialing your competitor. An automatic text holds their attention — and the job — until you can reply.
No new phone, no new number, no app to learn. We connect the number you already use and the system handles the rest.
We link your current business line to the text-back system. In most cases your number stays exactly the same — customers notice nothing different.
Moments after a call you can't answer, the caller automatically receives a friendly text from your business. No voicemail tag.
The conversation waits for you in your messages. Finish the job you're on, then text back and book the work — instead of losing it.
One flat fee. Everything configured for you, tested before we hand it over.
Missed-call text-back on your existing number — automatic reply sent moments after every call you can't answer.
Custom greeting message in your business's voice — we write it with you so it sounds like you, not a robot.
After-hours handling — different message when you're closed, so late-night callers still get a response.
Full testing before go-live — we call your line, miss it on purpose, and confirm the text lands every time.
Plain-English walkthrough — a short session showing you exactly how to read and reply to the texts. Nothing technical.
No new hardware or apps required — it works with the phone and number you already have.
We're launching with Portland-area plumbers first. The first group of clients gets the full setup at $750 instead of the regular $1,000.
In most cases, yes. The system connects to the business number you already use — your customers keep calling the same number, and nothing changes on their end. You don't need a new line or a new phone. We confirm your number is compatible during your intake call.
Something friendly and plain, in your business's voice — for example: "Hi, this is ABC Plumbing! Sorry we missed your call — what can we help you with today?" We write it with you during setup, and you approve the final wording before anything goes live.
I build and test your system within a few business days of your intake call — your time commitment is one short call to approve the message and walk through the system. One note: business texting requires a carrier registration that I start on day one. Your text-backs go live once it's approved — usually within one to two weeks, though carrier review can take up to three.
No — the $750 is one flat payment, and there are no monthly fees, ever. PDX Systems runs the entire system on our own accounts: the messaging line, the automation, all of it. You don't set anything up, manage anything, or pay anything monthly.
No. It works with the phone and number you already have. Incoming texts show up where you already read messages, and you reply the same way you text anyone.
That's the whole point — you don't have to. The automatic text buys you time: the customer feels heard immediately, and the conversation waits in your messages until you're off the job. A reply an hour later still beats a voicemail they never left.
Call or email — you'll reach Matthew directly. PDX Systems is a small, owner-operated company in Portland, Oregon. No sales team, no call center — the person you talk to is the person who sets up your system.
Typical response: same business day.